Waste collections when you need them

Details matters for hospitality businesses and it can be hard to attend to customers, booking them in to their rooms, arranging activities, providing evening meals and breakfast, or simply taking the time to make them feel welcome, all while trying to maintain the smooth running of the business.


Great customer service is at the heart of every successful hospitality business and this is especially true for those businesses providing accommodation to travellers. Having a waste management company that reflects similar values in customer service can help your business during fluctuating weekly or seasonal demand, helping to keep administration time at a minimum.


We make waste management easy for our customers by providing a flexible and reliable waste collections service which can change with your seasonal demands, such as peak summer holidays or Christmas parties and getaways. So whether you run a large hotel; a boutique hotel; a B&B or guest house; a camping or glamping site; or a youth hostel, Hills Waste Solutions can provide you with a flexible collection service, that meets your businesses’ needs.


If you need to add or reduce a collection, make changes to the type of waste we collect, our customer service team are at the end of the phone, ready to help.

With our proven track record of working with the hospitality and tourism sectors, Hills provides:


  • Reliable and flexible collection services

  • Competitive rates and a quality service

  • Recycling of food waste - even in its packaging

  • Glass and dry mixed recycling


Expert Advice


We’ll help you determine the best waste solution for your business needs based on our experience, providing the value for money and efficiency you need. We understand the balance between cost and quality and consistently provide outstanding value while ensuring full compliance, reliability and minimal environmental impact.


Through our close working style, we’re able to continually monitor your costs and make recommendations for effective savings. We also provide regular reporting against agreed targets, keeping you informed about your waste management costs.

is avoidable

75% of all hotel food waste is avoidable



Hills waste sell over 18k tonnes of compost produced from food waste a year


of all food

hotels purchased (by weight) was wasted.



Hotels produce circa 290k tonnes of waste each year


Scheduling Waste Collections

Not all Hotels, B&B’s and other holiday accommodation work to the same schedule. Your busy periods may be governed by weekday business conferences or weekend tourist getaways. Most of the time, regular, scheduled collections will be exactly what you need. However perhaps you may generate more waste during the school holidays. That’s why we offer a reliable and flexible waste collection service designed to fit around you. We make it easy for you to easily amend the frequency of our visits whenever you want.


Health and Safety

All businesses need to be aware of good health and safety and we’re one of just a handful of waste management companies to hold three ISOs, so we always have health and safety and compliance covered as part of our value-for-money, hassle-free service.

Recycling and sustainability

The hospitality industry is acutely aware of the need to protect the environment with many businesses now adopting sustainable practices, from using sustainably sourced products in the rooms to ethically sourced food for consumption.


At Hills we aim to recycle as much business waste as possible, as locally as possible.


We help businesses to ensure that their waste is segregated as much as possible. For example the food we collect will go to anaerobic digestion facilities where it is converted into fertiliser and energy. The glass we collect will be recycled to make new products.


Managing your waste

As part of our service we’ll work with you to determine the best solution for your business needs, looking at the type of waste you produce, the volume of waste and the most convenient time for waste collection.


We can provide you with an extensive range of waste containers, appropriately sized and suited to your business needs, to avoid problems caused by poor waste storage. For more information on our container range take a look at our dedicated pages:

Mixed recycling bins


for paper, cans, plastic bottles, cardboard and more.


Glass waste bins

hills-Standard-Wheelie-Bin-Glass-Only (1)

for Glass jars and bottles, including lids, labels and tops.


Food waste containers

hills-Large-Food-Bin-Orange (1)

for packaged and unpackaged kitchen and food waste, drink waste and more.


Rear-end loaders

Hills-container-rel-10yard (1)

for either bagged general waste or recyclable materials.


Waste compactors

hills-container-roro-compactor (1)

for lightweight, compactable, dry, non-hazardous waste.


Tips and tricks to minimise your waste


The EU Waste Framework that guides the UK’s waste legislation encourages all businesses to reduce, reuse, recycle and recover their waste, in that order. Only once those options are exhausted should we consider disposal. So how can your business play a part?


icon-reduce-redYou might think that a waste management plan only helps with the waste you want to dispose of, but actually, there are lots of benefits to understanding your waste streams, starting with your procurement process. For example, disposable products such a single-use toiletry bottles might seem easier to handle, but they all add to your waste volumes and carbon footprint. And, in the long run, they’re likely to cost you more too. Can you choose to buy products that reduce your waste impact and running costs?



icon-reuse-redSwitching to reusable containers and soap or shampoo dispensers is probably money well spent. Sure, they may be more expensive at first, but that initial outlay lasts much longer as you reuse them time and again. The same may be true of reusable essentials like bed linen. While better quality may seem a big initial outlay, it may last longer and be more cost effective over time.


If you supply food to your guests, no matter how good your food waste management plan is, supply and demand means there will always be times when you’ve got unused produce. The good news is that there are loads of brilliant causes who can make good use of it. Charities, including foodbanks and food redistributors, are always on the lookout for good quality surplus produce, so you may not even need to leave your kitchen to turn waste into valuable meals for vulnerable people.




Eventually, even the best quality towels and bedding are going to need replacing. Rather than throwing them into your general waste bins, consider whether they can be repurposed. Most textiles can be recycled these days. Even if they’re not usable in their current form, they can be turned into rags for industrial use or sometimes even re-spun into new products.



Frequently asked questions