Broker services | Hills Waste Solutions

Expertise

By providing a high level of engagement, the best guidance, and practical solutions across all business sectors — from retail and hospitality to facilities management — we empower brokers.

Teamwork

We thrive on tackling what might seem an unattainable goal by collaborating closely with Brokers, where effective teamwork and communication are crucial to providing high-quality customer support and a solution that works.

Quality Service

We take pleasure in the high calibre of service we provide to our brokers. This results from having qualified personnel, robust business procedures that perform well under stress, and our capacity to deliver the documents required to support the clients' operations.

Committed Customer Service - We assist brokers with billing, service modifications, additional collections, and pricing through a dedicated Broker support team.

Service Coverage – We constantly update our postcode coverage, delivering services where Brokers need us. Brokers also play a key part in helping us to expand and develop into new areas.

Pricing – We recognise the important role Brokers play within the waste industry and support them through competitive pricing and by providing additional support for new tenders or bids.

Responsive - As part of our routine service, we respond quickly and effectively to all inquiries.

Flexibility and simplicity – We are easy to work with because of the way we operate, providing flexibility in approach and simple solutions for Brokers and their clients.

Our own fleet - We service all our clients using our fleet of vehicles, which are all fitted with weighing technology to help collect all the necessary data on the waste we collect and empty, which is then updated into our portal where it can be accessed by Brokers and clients.

Portal - Users have access to our portal, which provides them with a direct reporting tool at their disposal and 24/7 for WTN’s, weight data, billing and more.